REFUND POLICY

Thanks for your interest in purchasing our products at Sky Tents SA operated by Isaac.

In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact our customer support team

DELIVERY OPTIONS

Due to the nature of our business, we do not deliver directly to our customers. Rather, upon completion of manufacturing a purchased product, we will ship it to any of our major branches for collection.

You will be notified as soon as your product is available for collection. Please ensure you have the necessary documentation available for proof of ownership upon collection.

 

 

Please see our branches below to find the most suitable location for collection:

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KOKSTAD

TEL: 039 727 1105
CEL: 076 915 7803
30 Main Street
Kokstad

PRETORIA

TEL: 076 547 1564
LANDLINE: 012 327 0083 CEL: 076 547 1564
235 Charlotte Maxeke Street
Pretoria West

MAFIKENG SHOP

TEL: 018 381 0838
CEL: 071 111 38577
11 Shippard Street
Mafikeng

HEAD OFFICE

TEL: 087 723 9373
CEL: 076 929 2609
47 Westmead Road
Pinetown

POLOKWANE

TEL: 015 297 0875
CEL: 082 385 5502
98/100 Bok Street
Polokwane

POLOKWANE 1

TEL: 015 297 0875
CEL: 082 527 8719
103 Schoeman Street
Polokwane

RICHARDS BAY

TEL: 035 789 1455
CEL: 064 757 3517
9B Dollar Drive / Boulion Boulevard
Richards Bay
We Ship Across Africa

Note: The images & specifications displayed throughout this website are only for advertising purposes and the actual product may differ from that of the images on this website. Ts&Cs apply.
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